Last updated: October 2024

These Terms and Conditions (“Terms”) govern the cooperation between MTC Taxi (“the Company”) and its transportation service partners (“Supplier”, “Partner”).
By joining the MTC Taxi network or performing a trip through the Company, you fully agree to the following Terms.

1. Scope of Cooperation

MTC Taxi operates as a transportation and mediation service provider, offering customers the ability to book rides via phone, website, or mobile applications.
The Supplier provides passenger transport services in accordance with the standards and guidelines of the Company, either with their own vehicle or with a legally authorized vehicle.

2. Cooperation Requirements

To cooperate with MTC Taxi, each Supplier must:

  • Hold a valid license for passenger transportation, in accordance with Greek law (TAXI or EDX license).

  • Hold a valid professional driver’s license.

  • Have a registered and insured vehicle used for transport services.

  • Meet all safety and technical inspection requirements for the vehicle.

  • Have a clean criminal record and maintain a professional attitude.

  • Comply with all provisions of the Greek Road Traffic Code (K.O.K.) and any other applicable transportation laws.

MTC Taxi reserves the right to evaluate, approve, or reject applicants at its discretion, and may periodically request updated copies of required licenses or certifications.

3. Trip Assignment

Trips are assigned to Suppliers via phone or electronic means (e.g. app, SMS, or message).
The Supplier must only accept rides when available and within the designated service area.
Failure to appear for an accepted trip without notice will be considered a breach of cooperation.

4. Fees and Payments

The Supplier’s fee is agreed upon in advance and may be based on:

  • a percentage of the fare, or

  • a fixed rate per trip.

MTC Taxi may withhold a commission for mediation or for providing customer leads.
Payments are made periodically (e.g. weekly or monthly) via bank transfer or cash, depending on the agreed method.

5. Supplier Obligations

Each Supplier must:

  • Maintain a polite and professional attitude at all times.

  • Keep the vehicle clean, safe, and in good condition.

  • Inform the Company immediately of changes in availability.

  • Not accept MTC Taxi customers directly outside the official booking system.

  • Not use the MTC Taxi name, logo, or brand without prior written authorization.

6. Liability and Insurance

The Supplier bears full responsibility for the safe transportation of passengers during each trip.
MTC Taxi is not liable for any accidents, damages, or delays caused by the driver or third parties.
The Supplier must maintain active professional liability insurance and comply with all applicable laws and safety standards.

7. Data Processing

The Company may collect and process Supplier information (e.g. contact details, vehicle registration, working hours) solely for operational and accounting purposes, in accordance with the GDPR.
Data will not be shared with third parties without consent, unless required by law.

8. Independence and Legal Relationship

The Supplier acts as an independent contractor.
This cooperation does not establish any employment or exclusivity relationship between the Supplier and MTC Taxi.
The Supplier remains responsible for their tax and insurance obligations.

9. Termination of Cooperation

Either MTC Taxi or the Supplier may terminate cooperation at any time, with or without cause, by notifying the other party.
The Company reserves the right to immediately terminate cooperation in cases of:

  • customer complaints,

  • repeated delays,

  • traffic law violations, or

  • inappropriate behavior.

10. Confidentiality

The Supplier must keep confidential all information received from the Company (e.g. customer details, pricing, processes).
This obligation remains in force after the end of cooperation.

11. Amendments

MTC Taxi reserves the right to amend these Terms at any time.
Updated versions will be published on www.mtctaxi.gr and take effect immediately.

12. Governing Law and Jurisdiction

These Terms are governed by Greek Law.
Any dispute arising from the cooperation is subject to the exclusive jurisdiction of the Courts of Athens.

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